Last Updated on June 29, 2015

At the TPH Cleaning ("TPH Cleaning ") , it is extremely important to us to provide as much privacy protection as possible.  We treat your personal information with the utmost respect and in accordance with this Privacy Policy.

This Privacy Policy explains how personal information about you may be collected, used , or disclosed as a consequence of your activities on the web site.  We urge you to read it fully.

By registering on this is site , by creating a profile , or submitting your information through the use of this site , or by otherwise accessing this site , you agree to the terms of this Privacy Policy and consent to the policies and practices described for the collection , use or disclosure of personal information. 

1. Protection of Personal Information

The type of personal information that is protected includes almost any information about an identifiable individual , such as your name , address , telephone number , age , sex , marital status and nationality. Personal information may not, however, include certain types of business or employment related information.  It does not , for example , include the name , title , business address or telephone number of an employee of an organization.  Information contained in a profile that you may elect to create may constitute personal information and would be subject to this Privacy Policy.

TPH Cleaning does not collect , use or disclose your personal information without your consent except where required or allowed by law.

2. Information We Collect

TPH Cleaning limits the collection of your personal information to that which is required or permitted by law.  TPH Cleaning collects such personal information as is required for the purposes identified by us in this Privacy Policy or identified by us at the time that we collect the information from you.

TPH Cleaning requests certain information from you if you elect to register as a user of this site. Registration Information includes your full name , email address.

If you are a registered user of the site you will create a Profile (“Profile”) to the site. The extent of the information that is collected in your Profile depends on what you choose to place in your Profile.  At a minimum , if you create a Profile , TPH Cleaning will require that you provide your full name, postal code , location , and email address.  Your Profile may contain additional information information about yourself that you decide to provide.

3. Use of the Information by TPH Cleaning
Profile Information

Profile Information is collected primarily for the purpose of identifying you as a user of this site.

User Information

User Information, which generally includes the Profile Information , is used primarily to update you on the site and by email regarding new site developments and information about our services or those of our affiliates , to answer your questions and to provide you with services that you have requested.

User Information may also be used to determine appropriate new features , content or services for this site, to provide advertisers and business partners with aggregate but not personally identifiable information about our customers and their preferences , including statistical information about the source of visitors , sales , traffic patterns and use of services.

If you are a registered user of this site and have provided us with Registration Information , we may use your Registration Information and User Information to provide tailored job opportunities or other information to you.


Profiles are accessed and viewed by other members of the TPH Cleaning service.

TPH Cleaning makes every effort through contractual means and through the use of email addresses and passwords to restrict those who have access to our service from using Profiles other than for the purpose of requesting a service.  However , TPH Cleaning cannot guarantee that all persons with access will adhere to the limitations that we impose on them, or that unauthorized persons will not gain access to the database.  If at any time you would like your Profile removed from our site, you may do so by navigating to the “Account Information” section of the site , while being logged in.

In addition to the provisions of this Privacy Policy , the collection , use and disclosure of your Profile is governed by the terms and conditions of use of this site , a copy of which can be obtained from the home page of this site.

Communication with TPH Cleaning

If you contact us , we may keep a record of the correspondence but we do not make any use of the email address or other contact information , other than to respond to the communication. 

Improper Use of Personal Information

Although we use all reasonable means to ensure that the information you provide to us is not used by third parties for purposes other than those described in this Privacy Policy , TPH Cleaning is not responsible for any improper use of your personal information that is beyond our reasonable control

4. Retention of Information

You may choose to delete your Profile from our records at any time.  Certain Registration Information regarding your account with us will normally be retained such as your name , email address and postal code should you wish to create a Profile or access our services subsequently. 

We maintain record retention practices and policies which apply to personal information that is no longer necessary or relevant for the identified purposes , or that is no longer required or permitted by law to be retained.

TPH Cleaning has appropriate procedures in place with respect to the destruction , deletion , and disposition of personal information when it is no longer required for the purposes of the Services , subject to applicable law.

All personal information destroyed or erased from our records is done so securely with due regard to the sensitivity of the information.

5. Your Consent

We do not collect , use or disclose your personal information without your consent except where required or permitted by law.

We may also disclose personal information without knowledge or consent to a lawyer or other advisor representing TPH Cleaning , to collect a debt , to comply with a subpoena, warrant or other court order or rules , is required for the investigation or enforcement of laws , or as may otherwise be required or authorized by law.  Where a request for personal information is made by an organization claiming lawful authority for the request , TPH Cleaning will take reasonable steps to ensure that the requesting party properly identifies its legal authority.

We will generally obtain your consent electronically on our site.  However , it may also be obtained in writing or verbally.  In determining the appropriate form of consent , we will consider the sensitivity of and reasonable expectations regarding the personal information. 

We will not require you to consent to the collection , use or disclosure of personal information as a condition to the supply of any products or services , except to the extent reasonably required fulfilling the purposes identified in this Privacy Policy or otherwise identified at the time that we collect your personal information.

6. Disclosure of Information

We will not sell , trade , rent or license personal information that you provide to us.

TPH Cleaning uses a third party service company to process credit card transactions of Clients , and  others who have subscribed to the service.  The third party service provider is required to comply with privacy laws and principles comparable to ours.  All credit card transactions are completed using secure electronic encryption.

With the exception of credit card transactions , TPH Cleaning never transfers any personal information to third parties for processing or storage.

7. Access and Accuracy and Update of Personal Information

We will take reasonable steps to ensure that your personal information is as accurate , complete and up-to-date as is appropriate for its purposes and to minimize the possibility that inappropriate information may be used to make a decision about you

TPH Cleaning provides you with the means to access , update, edit or delete the Registration Information and certain other personal information you have provided to us at any time on your own by going to the “Edit Profiles” section Sitter on the site and changing or deleting your Registration Information and other personal information as desired. We ask that you regularly log in to the site and update your personal information and in particular your contact information to ensure its accuracy.

You can update or delete your Profile at any time by logging on to the site and making the required changes.

If you decide at any time that you do not want to receive any updates to which you have subscribed, you can log in to the site and change your personal preferences or email a request to indicating your preference not to receive updates.

Upon request made in writing , TPH Cleaning will inform you of the existence , use and disclosure of your personal information , at minimal or no cost to you, in accordance with processes and procedures that we have put in place for such requests.  If you are unsure whether we have a record containing your personal information and would like to confirm what personal information we have, please send an email to with your request , identifying all email addresses which you may have given us.  If there is a cost involved at all , we will inform you at that time.

We may require additional information from you in order to verify your identity following an access request.  Such personal information will only be used for the purpose of identity verification and will itself be subject to protection under the terms of this Privacy Policy.

TPH Cleaning will respond to all requests for access within 30 days or as otherwise required or permitted by law.

In some circumstances , we may not be able to provide access to all of the personal information that we hold about you.  We may not provide access to information if doing so would likely reveal personal information about a third party , could be expected to threaten the life or security of an individual , reveal confidential commercial information , if the information is protected by a legally recognized privilege , if it was created as part of a settlement or dispute resolution process , or if it was collected in relation to the investigation of a breach of an agreement or a contravention of law.  TPH Cleaning will provide reasons to you if it refuses an access request.

An individual shall be able to challenge the accuracy and completeness of the information and have it amended as appropriate.

8. Safeguards

Where TPH Cleaning considers it appropriate , having due regard to the sensitivity of the particular information that we collect , use or disclose , TPH Cleaning uses encryption or authentication tools , among other methods, practices and procedures, to protect certain your personal information irrespective of which format it is stored in.  Our practices and procedures for safeguarding your information are regularly reviewed.

E-mails you send to us are not necessarily secure when they are transmitted to us.  If your communication is sensitive or includes confidential information , such as a credit card number, you may want to provide it via the telephone instead.

It is important that you keep your email address and password information secure and that you not share it with anyone , in order to safeguard your personal information on our Site.

There are occasionally fraudulent “phishing” emails targeting individuals who the perpetrators believe might be registered users of this site.  We never send an email which requests users to visit a Web page or place a call and provide their email address , password or any personal information.  We will never ask you to confirm your user ID or password via email.  If you ever receive such an email, do not log in from any referred link and do not provide any personal information.

We work to protect the security of credit card information during transmission by using Secure Sockets Layer (SSL) software , which encrypts information you input.  We do not reveal credit card numbers when confirming an order.

Employees are instructed to only use personal information in adherence with the principles set forth in this Privacy Policy and applicable law.  The only employees who have access to your personal information are administrative personnel.  Employees who misuse customer personal information may be subject to disciplinary action.

9. Changes to Our Privacy Policy

TPH Cleaning reserves the right to modify or supplement this Privacy Policy statement at any time.  If we make any material change to this Privacy Policy , we will update this site to include such changes and post a notice on our home page , for a period of 30 days , with a link to the updated Privacy Policy.  Please read any such notice and the new policy statement.  If you return to this site after a period of more than 30 days , please check this Privacy Policy to confirm that you are aware of the details of the most recent update.  Please look at the top of this Privacy Policy to check the date that it was updated and to confirm that you are familiar with the terms of the most recent update.  Your continued use of this site after we post such notice will constitute your acceptance of the new terms and their application to your use of this site and the personal information disclosed for such use , including personal information previously furnished us, as if they were the initial terms, and your consent to the use of your personal information as described in this privacy policy and elsewhere at our Website. 

We will always seek your consent if we want to use your personal information for purposes other than for those set out in this Privacy Policy or to which you have previously agreed.

10. Other Associated sites

Site may contain links to other sites , including those of our business partners , vendors and advertisers.  While we try to link only to sites that share our high standards and respect for privacy, please understand that we are not responsible for the content of , or the privacy practices employed by , other sites.

11. Contact Us

TPH Cleaning will make information about its policies and practices relating to management of personal information readily available.  Please direct any questions about our privacy policies and procedures , any requests for access to our records of your personal information and any other privacy related concerns or complaints to All privacy related complaints will be acknowledged , recorded , investigated and responded to in accordance with applicable law.

If you contact us by telephone , please note that telephone calls may be recorded for training or quality assurance purposes.

We welcome any suggestions or comments about our Privacy Policy.